Accessibility Statement

Last Updated: December 16, 2024

Our Commitment to Accessibility

Method Wellness & Infusion is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

While we work toward full conformance with WCAG 2.1 Level AA, we acknowledge that some portions of our website may not yet be fully accessible. We are committed to ongoing improvements.

Accessibility Features

Our website includes the following accessibility features:

• Text Alternatives: Images include alternative text descriptions for screen readers
• Keyboard Navigation: All interactive elements can be accessed using a keyboard
• Clear Structure: Content is organized with proper heading hierarchy
• Color Contrast: Text and background colors meet WCAG contrast requirements
• Readable Fonts: Clear, legible typography with adequate sizing
• Mobile Responsive: Website adapts to different screen sizes and devices
• Form Labels: All form fields have clear, descriptive labels
• Skip Links: Navigation shortcuts for screen reader users

Ongoing Efforts

We are actively working to increase the accessibility and usability of our website. Our efforts include:

• Regular accessibility audits and testing
• Staff training on accessibility best practices
• Working with accessibility consultants and disabled users
• Updating and improving our website content
• Implementing user feedback to enhance accessibility

Third-Party Content

Some content on our website may be provided by third-party services (such as our booking system, payment processor, or embedded videos). While we strive to ensure these services are accessible, we may have limited control over their accessibility features.

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Alternative input devices
• Browser accessibility features

Known Limitations

Despite our efforts, some areas of our website may not yet be fully accessible. Known limitations include:

• Some PDF documents may not be fully accessible (we are working to remediate these)
• Some third-party embedded content may have accessibility barriers
• Older content may not meet current accessibility standards (we are updating this content)

We are actively working to address these limitations and improve accessibility across our entire website.

Physical Accessibility

Our physical location at Method Wellness & Infusion is committed to accessibility:

• Wheelchair Access: Our facility is wheelchair accessible
• Accessible Parking: Accessible parking spaces are available
• Accessible Restrooms: ADA-compliant restroom facilities
• Elevator Access: Available to reach our second-floor location
• Assistance Available: Staff available to assist with accessibility needs

If you have questions about physical accessibility or need accommodations during your visit, please call us at 480-878-0720 in advance of your appointment.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

When reporting an accessibility issue, please include:

• The web page or content where you encountered the barrier
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information (if you’d like a response)

We will make reasonable efforts to respond to accessibility feedback within 5-7 business days and to address any issues as quickly as possible.

Alternative Formats

If you need information from our website in an alternative format, we are happy to assist. We can provide:

• Large print versions of documents
• Audio descriptions of visual content
• Text transcripts of audio/video content
• Information via phone or email
• In-person assistance at our facility

Please contact us using the information above to request alternative formats.

Accessibility Standards and Guidelines

Our accessibility efforts are guided by:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Arizona State Accessibility Laws

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a complaint with:

U.S. Department of Justice

Civil Rights Division
950 Pennsylvania Avenue, NW
Washington, D.C. 20530

ADA Information Line: 800-514-0301 (voice)
TTY: 800-514-0383
Website: www.ada.gov

Updates to This Statement

We are continuously working to improve the accessibility of our website and services. This Accessibility Statement will be updated as we make improvements and changes. We review and update this statement at least annually.

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This Accessibility Statement demonstrates Method Wellness & Infusion’s commitment to providing equal access to all users, in compliance with the Americans with Disabilities Act (ADA) and Web Content Accessibility Guidelines (WCAG) 2.1.